Privacy policy

This Privacy Policy applies to (the “Website”) which is operated respectively by Building Heroes Education Foundation whose registered office is Chartwell, 5 Amberley Court, Whitworth Road, Crawley, West Sussex RH11 7XL

Registered Charity number is 1158886

It explains what data we will collect from you when you access the Website and how we may use that data.

We are committed to protecting your privacy. Parts of the Website can be viewed without giving us any data about yourself. However, for certain areas of the Website and for certain functions, you may be required to enter or we may collect personal data.

1. Your data

Collecting your data

We may ask you to provide us with data that personally identifies you or allows us to contact you. The data we usually collect may include your name, email address, residential address, credit card details and phone number.

Using and sharing your data

We will only use your data to provide our services to you. We will only share your data with 3rd parties where it is necessary for the provision of our services to you and where we are lawfully obligated to do so (for example to relevant public authorities).

Accessing and controlling your data

If you would like to access the personal data we hold for you, or if you need to update the information we hold, please write to us at our registered office, email the General Manager,

2. Monitoring and Improving the Website

To enable us to monitor and improve the Website, we may gather certain data about you when you use the Website, including details of your operating system, browser version and type, browser language and Internet Service Provider.

We will always be able to identify your IP address. This is a unique number assigned to every computer on the Internet. Your IP address will tell us your geographic location and your domain.

3. Cookies

We will use cookies, where necessary, only to store data such as your user ID and your session identifiers to enable us to identify whether you are registered on to the Website and, if so, to shortcut your access to the Website. We will only read cookies from your cookie file if they have been placed there through your web browser’s interaction with the Website.

4. Links to Other Websites

The Website may provide links to third party sites. We cannot guarantee that such third party sites will protect your personal data and we are not responsible for their data policies or procedures or their content.

5. Other important privacy information

Where you have signed up to our newsletter, or given explicit consent, we may use your personal data to contact you for marketing purposes. You can unsubscribe from this at any time.

6. Queries

If you have any questions about this Privacy Policy, please contact us by email at

7. Complaints

If you are concerned about your data, or would like to make a complaint about the way we hold or handle your data, please refer to our GDPR Complaints Policy